Our Process

We start with a blend of humility and confidence, knowing how little we know and committed to learning. Here’s a rough outline of how we approach our work:   

  1. Frame the problem. What can we learn through secondary research? What are we trying to accomplish and how will we measure our success? Propose a common vision, but prepare to have it change as we learn more. 

  2. Immerse. Talk to the people we are trying to serve. Search out and destroy our assumptions and bias and look for opportunities to magnify and empower bright spots. Build models of the people we’re trying to serve. Synthesize and make sense of what we learn. 

  3. Generate. Ask, “what if?” “How might we?” Seek inspiration from each other, from the community. Start with dumb ideas and make them better. Combine and evolve. Ask, “How could this work?” Slowly converge on the most promising ideas. 

  4. Prototype and Test. See what works and what doesn’t. Iterate. Go back to an earlier step with the advantage of having just learned something. 

  5. Build on Success. Seeing what works creates hope and energy. It focuses all the urgency and passion out there among groups that otherwise tend to operate in silos. Government, community organizations, business, individuals all have a common goal in reducing homelessness, but aren’t sure how to work towards it together. 

  6. Amplify Allies. We strengthen our partners by building their capabilities. We share methods that put people on the same page, that unlock innovation and previously unused skills. We've curated the most effective of these practices and principles to cultivate team creativity, innovation, and collaborative behaviors to increase social value and want to do the same for your problems. 

If you're inspired by what's possible and you want to join us, let's talk

What we’ve been up to recently

Analyzing cost drivers

for building permanent supportive housing

Building a directory

of organizations working to address homelessness

Creating a website

for Third Door Coalition

Crafting a pitch deck & business plan

to end chronic homelessness in King County